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Service Delivery Lead, Passenger Services at Swissport

Confidential

Kenya, Kenya, Kenya Full-Time July 17, 2026
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Vacancy Description

Job Description

THE SWISSPORT PROFILE Swissport is the world’s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some client-companies and handles around million passengers and 3.9 million flights (movements) per year. The company operates around warehouses and moves approx. 4.1 million…


Service Delivery Lead, Passenger Services

We are seeking a professional with proven track record in duty management with aviation services with a service delivery orientation that will lead, motivate, engage and inspire all staff across multiple teams to ensure the delivery of great customer experiences in line with Swissport formula.


Main Responsibilities

  • Plan and deploy resources to ensure that we are collectively successful by producing daily allocations in line with customers and operations requirements

  • Ensure available resources are u...
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