JOB OVERVIEW:
Responsible for excellence in guest satisfaction; serves food and/or beverages to the guests according to established standards and keeps dining area clean at all times by performing the following duties:
Rate of Pay: $2.13 plus tips
POSITION DESCRIPTION: Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques. Takes orders and delivers food and beverage in a timely manner. Ensures guests receive immediate, friendly, and personalized service to build their intent to return. Guides guests through menus, answers questions thoroughly, and provides specific item suggestions and information about the establishment. Maintains positive guest satisfaction by exceeding service expectations. Handles guest complaints or directs them to a manager. Operates point-of-sale system with high level of efficiency and handles large amount...