Vacancy Description
Job Description · Handle customers enquiries (not limited to phone calls, email, live chat, instant messaging)
· Manage protocols (such as fire & emergency messages)
· Liaise with other department enquiries and requests
· Manage customers feedback
· Make accurate data entry to the CRM System and maintain records.
· Participate in trainings, tests and audits when required.
· Manage protocols (such as fire & emergency messages)
· Liaise with other department enquiries and requests
· Manage customers feedback
· Make accurate data entry to the CRM System and maintain records.
· Participate in trainings, tests and audits when required.
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