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Senior Voice Solutions Engineer

407 ETR

vaughan, on, Canada Full-time May 25, 2026
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Vacancy Description

Join 407 ETR as a Senior Voice Solutions Engineer, focusing on UCaaS and Microsoft Teams. Design and optimize telephony systems for seamless business communication.

With a robust background of 5+ years in enterprise voice engineering, you'll manage Microsoft Teams Voice, ensure compliance recording, and deliver insightful analytics. This role requires a hands-on approach to configure SBCs while partnering with telecom providers for reliable service delivery. Your expertise will be crucial for diagnosing integration issues and enhancing system resilience.

Key Responsibilities: • Engineer and support Teams Voice for all users • Implement compliance recording and analytics • Create dashboards for call quality and usage metrics • Optimize PSTN routing using SBCs • Collaborate with IT teams for voice services

Requirements: • 5+ years in UCaaS or enterprise voice engineering • Strong knowledge of Microsoft Teams and SBCs • Familiarity with compliance recording tool...

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