Vacancy Description
Join our team as a Senior Voice Engineer and play a key role in implementing, managing, and supporting enterprise voice and unified communications platforms across complex environments.
Duties & Responsibilities
- Implement and deploy enterprise voice solutions including Avaya Aura, Avaya IPO, Mitel, and Alcatel-Lucent Enterprise systems.
- Design dial plans, call routing, numbering schemes, and voice architectures.
- Execute upgrades, migrations, and technology refresh projects.
- Integrate SIP, PSTN, SBC, and third-party contact center solutions.
- Provide L2/L3 support, incident troubleshooting, and performance monitoring.
- Manage MACD activities, gateways, session management, and media resources.
- Ensure QoS for VoIP across LAN/WAN environments.
- Support voicemail, contact center, softphone, SIP trunk, PRI, and survivability solutions.
- Implement high availability, redundancy, and DR tes...
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