Senior Technical Support Engineer — AI CX & API Debugging

Siena AI, located in Buenos Aires, is seeking a Technical Support Engineer who will take ownership of Tier 2+ escalations. This role requires proficiency in JavaScript and API debugging, and you'll work closely with e-commerce clients to ensure smooth integration of Siena's AI agents.

The ideal candidate will have over a year of experience in technical support within a SaaS environment, along with strong communication skills to explain complex issues to clients. This position offers a competitive salary and opportunities for growth and equity.