Senior Systems Engineer, IT Infrastructure

Responsibilities

• Act as a technical reference for staff on existing and upcoming technologies.
• Liaise with business units, vendors, and other IT personnel for project design, planning, and problem resolution.
• Manage and deliver multiple projects with excellent time‑management and leadership skills.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention on tasks.
• Monitor and test application performance for potential bottlenecks; identify solutions and work with developers to implement fixes.
• Cross‑train other members of the Information Technology department.
• Provide third‑level support and assist the Service Desk team as needed.
• Perform on‑call duties on a rotational basis.
• Architect information and operational support systems and contribute to efficiency improvements through process automation and documentation.
• Maintain the Information Technology...