Senior Specialist, Corporate Actions Team Lead

Corporate Actions - S6. This role serves as the team supervisor/manager for the day‑to‑day operations of a medium to large‑sized corporate actions team. Responsibilities include managing daily activities, aligning resources, and ensuring that tasks are completed efficiently and with quality.

Responsibilities

• Serve as the first‑line supervisor for task assignment and issue resolution.
• Support and complete client inquiries and requests, and resolve complex escalated issues from subordinate staff.
• Direct, motivate, and develop staff, maximizing their contributions and professional growth.
• Ensure volume and quality of work meet product/service standards, and that all work is properly reviewed and documented.
• Provide product knowledge and technical assistance on moderately complex problems, acting as the initial point of contact for escalation.
• Participate in the recruiting process, instruct analysts, direct and...