Senior Software Developer Care Operations

Transform care agent capabilities as a Senior Software Developer on the Toast Care Experience team. Enhance systems that directly affect restaurant support efficiency.

Toast is creating a unified platform for care agents, and as a Senior Software Developer, you will play a key role in this transformation. You’ll build tools that support fast and effective resolutions to restaurant issues. Your expertise will drive performance and reliability in a high-throughput environment, contributing to the success of our client restaurants.

Key Responsibilities: • Lead the development of care agent systems • Build robust backend integrations for customer data • Ensure tools remain operationally sound under pressure • Collaborate with care operations to streamline workflows • Influence technical decisions impacting system architecture

Requirements: • Minimum 5 years in software engineering • Expertise in Java, Kotlin, or comparable languages • Experience with third-party ...