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Senior ServiceNow Product Owner

Cynet Systems

Reston, Virginia, United States Full-time July 04, 2026
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Vacancy Description


Job Description:
  • The Product Owner is responsible for enabling successful customer adoption of solutions by understanding operational needs, translating requirements into product capabilities, and ensuring effective workflow support.
  • This role acts as a trusted advisor throughout Client, adoption, and post-adoption support.
  • The Product Owner will lead Client sessions, analyze customer feedback, map processes to product functionality, identify adoption challenges, and guide customers through onboarding, implementation, and continuous improvement.
  • The role also supports organizational agility, mentors Product Owners, and fosters a collaborative culture.
  • Requirement/Must Have:
  • Ability to enable successful customer adoption through operational understanding and workflow analysis.
  • Ability to conduct Client sessions to capture requirements, pain points, and desired outcomes.
  • Ability to map customer p...
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