Senior Process Excellence Lead - ITIL/COBIT & BPMN

A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best practices. Candidates should have experience in Portfolio and Asset Management processes and show strong stakeholder engagement skills.
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