Senior Ops Specialist

We are seeking a highly organized and detail-oriented individual who is customer‑obsessed to join our team as an HR Operations Specialist . In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus will be ensuring employee satisfaction, maintaining accurate employee records, and processing transactions across the employee life cycle.

• Serve as the primary point of contact for employee support, addressing and resolving inquiries related to HR policies, benefits, payroll, and other employee‑related matters leveraging voice, chat, and case management tools across the APAC region.
• Maintain accurate and up‑to‑date employee records to include personal information and payroll inputs.
• Process employee transactions, such as changes in employment status, salary adjustmen...