Senior Operations Manager (Minimum 4-5 years experience - BPO)

We’re hiring: Senior Operations Manager (Minimum 4–5 years experience – BPO)



Location: Pasig City | Onsite | Night Shift

Account: Healthcare (BPO)



Compensation



₱140,000 basic salary

₱10,000 allowance



Qualifications (Strict)



Minimum 4–5 years experience as Senior Operations Manager in a BPO setting

Must have at least 4–5 years tenure in one company

Strong background in managing large-scale BPO operations (preferably healthcare account)

Proven experience handling multiple teams, client management, and SLA delivery

Strong exposure to KPIs, P&L, and stakeholder management

Willing to complete a case study assessment



Hiring Process



Initial screening

Case study assessment

Three rounds of interview with the hiring manager