Vacancy Description
Job Description
- Assists clients with client transaction fulfillment.
- Responds to client inquiries regarding bank products and services via phone or email; obtains and analyses the validity of a customer’s requests and complaints.
- Resolves complaints from clients pertaining to banking services and provides follow‑up calls when necessary.
- Maintains records of all customer interactions, including inquiries, complaints, actions taken, and banking service transactions performed.
Job Skills
- Active Learning
- Communication
- Critical Thinking
- Customer Service
- Operational Delivery
- Process Improvements
- Time Management
Job Details
Address: PERSIARAN IRC 2, IOI RESORT CITY, IOI CITY TOWER ONE:PUTRAJAYA
City: Putrajaya
Country: Malaysia
Work hours per week: 40
Employment Type: Full time
Platform: WEALTH MANAGEMENT
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