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Senior Manager, Service Excellence & Process Improvement

Sutherland Global

taguig, metro manila, Philippines Full-time June 10, 2026
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Vacancy Description

A leading global process improvement firm is seeking a Manager/Senior Manager for Service Excellence. The successful candidate will lead Lean Six Sigma initiatives to enhance operational efficiency and customer experience. With a minimum of 8 years in service excellence and a Black Belt certification, this role encompasses project management and stakeholder collaboration across functions. Located in Metro Manila, this position offers an opportunity to drive impactful change and foster a culture of continuous improvement.
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