Senior L2 MSP Engineer – Incident, Change & Automation

NTT Limited in Cyberjaya, Malaysia, is seeking a Cross Technology Managed Services Engineer (L2) to maintain and enhance clients’ IT infrastructure and systems. This on-site role involves proactively monitoring and resolving technical incidents, managing work queues, and providing second-level support collaboratively.

The ideal candidate will have moderate experience in managed services, knowledge of ITIL processes, and excellent communication skills. Join us to ensure client satisfaction through effective troubleshooting and professional service delivery.