Senior IT Support & Networking Troubleshooter

Dicetek LLC is seeking an experienced IT Support Specialist in Dubai to lead complex troubleshooting efforts and develop detailed documentation. The candidate should have over 5 years of experience in IT support focusing on infrastructure and a strong foundation in networking protocols and operating systems.

The role demands proactive identification of recurring issues and conducting root cause analysis for critical incidents. Relevant certifications like CCNA or CCNP are preferred.