Senior IT Support Analyst

This position serves as the senior expert responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing, maintaining and supporting IT applications/infrastructure/ solutions in order to contribute to a first class IT Management Service for our operations.

Provides capacity planning, monitoring and maintenance of designated systems identifying trends or problems.

Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.

Will manage a local team of support engineers

Effectively communicates the status of the deliverables, and ensures the work products are produced on time.

WHAT ARE YOU GOING TO DO?

• Perform tasks for the CoE’s and Cluster IT project/portfolio management oriented work efforts and assignments, ensures that goals and...