Senior IT Service Desk Leader (24/7 Ops)

A leading recruitment agency is seeking an experienced IT Service Desk Supervisor in Sandton, South Africa. The ideal candidate will have at least 20 years of management experience and excellent communication skills. Responsibilities include overseeing the service desk operations, managing a team, and ensuring client satisfaction. A Higher National Diploma in Technology is essential, while a Bachelor's Degree in Computer Science is advantageous. This role demands strong problem-solving abilities and operational leadership.
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