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Senior Director, Customer Services

Brenntag

Essen, North Rhine-Westphalia, Germany Full-time June 04, 2026
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Vacancy Description

Here at Brenntag we currently have an opening for a Senior Director, Customer Services.

This role will lead and steer the overall planning,development, performance and maintenance of the Customer Services agenda in BSP.

Please note that this role can be based anywhere in the world, but ideally within Europe.

YOUR ROLE & RESPONSIBILITIES

  • Strategise and plan policies andprocedures to facilitate ‘Top of Class quality customer service experience
  • Lead the conceptualization of performancemetrics and service levels/requirement
  • Global oversight & alignment ofrelevant training and quality assurance programs
  • Global liaison between Customer Servicesand BSP Business Units
  • Oversight of Customer Services inrespective regions
    • Strategize and plan policies andprocedures to facilitate ‘Top of Class quality customer service experience
    Lead the conceptualization of performancemetric...

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    Vacancy Details

    Location Essen, North Rhine-Westphalia
    Country Germany
    Type Full-time
    Category Supervisors of Office and Administrative Support Workers
    Posted June 04, 2026

    About Brenntag

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    Brenntag

    Essen, Germany

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