Senior Contact Center Operations & People Leader

Teleperformance is seeking an experienced operations leader in Malaysia, Sabah, to manage and improve overall performance and governance of Statements of Work. The ideal candidate will have over 8 years of operations experience, with at least 5 years in people management, demonstrating a strong ability to develop diverse teams in a fast-paced environment. Responsibilities include managing daily operations, identifying improvement opportunities, and providing mentorship to team members.
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