Senior Account Manager

Do you enjoy building long‑term relationships, solving client challenges, and helping businesses grow? Are you someone who can balance strategic thinking with hands‑on client support while keeping partnerships strong and valuable over time? If so, we’re looking for a Senior Account Manager to own relationships with some of our most important clients and help ensure they get the most out of UTAK POS. From day‑to‑day support to long‑term growth planning, you’ll play a key role in driving retention, strengthening partnerships, and identifying opportunities to expand accounts and create even more value for our clients.

Responsibilities

• Serve as the primary point of contact for key accounts, building strong trust‑based relationships with clients.
• Handle concerns, requests, and escalations promptly and professionally to ensure a smooth and positive client experience.
• Regularly connect with clients to understand their operations, product usage...