Seller Support Specialist (L2) - Live Chat & Escalations

Summitnext is seeking a Customer Service Representative to support managed sellers through live chat and case management. The role requires strong communication skills in English and Bahasa Malaysia, along with at least 6 months of customer service experience. Candidates should excel in fast-paced environments and demonstrate ownership of cases. The position is based in Kuala Lumpur, Malaysia, and offers a dynamic work experience supporting e-commerce operations.
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