Security Device Engineer

Your Mission As part of our Managed Detection and Response department, your mission will be to help us provide best-in-class services to our clients as they run. By accompanying the client with the management of their security devices, and by continuously improving our processes and operations capabilities, you will be helping make the customers life more secure.

If you: Are passionate about cybersecurity and are constantly developing your knowledge Are eager to learn and to manage state of the art security technologies Are at ease in a fast-paced environment and able to get out of your comfort zone Enjoy actively contributing to improving the services offered to clients Are motivated by working directly with customers

This position could be for you.

Your Responsibilities will be to: Serve as the first escalation point of our Tier 1 engineers for our operational team to help resolve complex device health issues Help manage the configuration and monitor the he...