Scheduling Receptionist

Position Summary

Our Guadalajara, Mexico Team is growing and we’re looking for a Scheduling Receptionist to join our Helpware team.

Responsibilities

• Answering incoming patient phone calls.
• Scheduling patient appointments for multiple locations.
• Triage patient calls efficiently and effectively.
• Effectively answer patient questions with confidence.
• Obtain and enter new patient demographics into EHR software.
• Assist with incoming patient referrals.
• Providing excellent patient service.
• Perform other duties, as required.

Requirements

• 6-month experience in a customer service role, medical or subscription service support experience preferred.
• Fluency in English (C1)
• Computer skills