Vacancy Description
Key Competencies And Skills
The right candidate should have competency and skills aligned to one or more of these archetypes:
- Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
- Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow
- Experience in ServiceNow custom application design and development
- Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances
- Experience in ITSM migration / consolidations
- Strong work experience and associated with projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations
- Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer req...
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