Retail Operations Specialist

TITLE: Retail Operations Specialist
REPORTS TO: Retail Operations Manager
GENERAL ROLE
This position reports to the Retail Operations Manager. The primary objective is to provide operational and administrative support to the stores and the Retail Operations Manager.
This role focuses on supporting daily store operations through accurate reporting, data maintenance, and communication. The position acts as a liaison for stores regarding operational inquiries, digital tools, and routine procedures. This person will visit stores to assist with tool usage, monitor operational standards, and support the Manager in executing specific projects effectively.
This is a 12‑month maternity leave cover contract position, expected to start in early July.
MAJOR RESPONSIBILITIES
1. Operations Support & Reporting
* Monitor daily/weekly/monthly business reports and operational data such as KPI, strategic planning of new/reno...