Restaurant Retail Manager

Job Overview

The Restaurant Retail Manager is responsible for overseeing day-to-day operations to deliver outstanding guest experiences, ensure food safety standards, and drive strong sales results. This position leads the team and upholds operational excellence across food quality, customer service, cleanliness, and overall brand standards.


Core Responsibilities


Operations & Guest Experience

• Manage daily restaurant activities to ensure smooth, high-quality service
  
• Promote a positive and consistent experience for all guests
  
• Address and resolve customer concerns in a timely, professional manner
  
• Maintain a clean, well-organized, and inviting environment
  

Team Leadership & Scheduling

• Hire, train, and lead team members to achieve performance goals
  
• Develop schedules based on b...