Residences Concierge (Arabic/Russian Language Required) - Six Senses The Palm Dubai

Residences Concierge (Arabic/Russian Language Required) - Six Senses The Palm Dubai

Hotel: SX - The Palm, Dubai (DXBDP), West Crescent, Palm Jumeirah, P.O. Box 60606

As Residences Concierge, I will assume full responsibility for the efficient operation in the following:

• Interact with the residents and hosts professionally, courteously, and positively and proactively seek feedback.
• Responsible for exceptional residents’ experiences from pre‑move‑in, move‑in, and move‑out.
• Conduct pre‑arrival calls to arriving Residents, make pre‑arrival arrangements, grocery orders, and amenity orders, and handle any other member arrival requests.
• Welcome and acknowledge every Resident with a smile, eye contact, and a friendly verbal greeting, using the resident’s name when possible.
• Respond to and coordinate Residents’ requests for special arrangements or services (e.g., babysitting, business centre services, dry clea...