Vacancy Description
Overview
Working Hour: 24/7 (5Days work, 2 days OFF)
Salary: 4500RM (All in packages)
Are you passionate about hospitality and customer care? Join us to support travelers around the world in a fast-paced, global environment!
Responsibilities
- Handle reservation-related inquiries (pre & post) via phone and email
- Modify or cancel bookings, manage special requests
- Be the key liaison between guests and hotels to resolve concerns
- Deliver outstanding service while supporting hotel partners
Qualifications
- Excellent communication in English and Mandarin
- Strong problem-solving & commercial thinking
- Experience in customer care or the hotel industry
- Able to work rotating shifts (monthly)
Ready to Apply?
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