Remote Tier 2 Tech Support Specialist — Growth & AI Tools

HEROIC is seeking a Tier 2 Technical Support Specialist who can deliver expert customer-focused technical support to ensure seamless technology experiences. This role manages the end-to-end customer support journey, troubleshooting technical issues while maintaining detailed documentation.

The ideal candidate has experience in tech support, excellent communication skills, and must work 8 hours daily during US Central Time. Benefits include PTOs and a dynamic team culture that uses cutting-edge technologies.