Remote Tier 1 Technical Support Specialist

Turnitin is seeking a Customer Support professional to provide world-class support. This role involves responding to technical and non-technical queries, ensuring optimal product performance, and assisting in documentation updates.

The ideal candidate will hold a bachelor’s degree or relevant experience, possess excellent problem-solving and communication skills, and be comfortable in a flexible, remote-first environment.

Turnitin offers a comprehensive rewards package including health care, education reimbursement, and generous paid time off.