Remote Technical Writer - API Docs & AI Knowledge

• We are seeking a Technical Writer on a 3 month contract with a chance of an extension with a strong background in card issuing and processing to lead the creation of world-class API documentation and service descriptions for our payment and issuing products. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about translating complex systems into clear, concise, and user-friendly documentation for a variety of audiences. The position offers the opportunity to grow into a long-term strategic role, driving knowledge management initiatives and potentially influencing the development of AI-driven support tools.

What You'll Be Doing:

• Audit existing documentation to identify gaps, inconsistencies, or outdated information; propose and implement improvements.
• Create and maintain foundational documentation (card issuing and payment processing API guides, service documentation, relea...