Remote-Ready End User IT Support Lead

A leading technology services provider in Manila is looking for an Associate Process Manager to lead end-user technology support operations. The role requires a strong IT background with at least 8 years of experience and 2 years in a leadership position. Responsibilities include managing a 24x7 support operation, ensuring high-quality service delivery, and leading a diverse team. Ideal candidates will possess ITIL knowledge and excellent leadership skills. This position offers an opportunity to drive operational excellence in a dynamic environment.
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