Remote Customer Support & KYC Ops Lead

Framework Ventures is looking for a Customer Support and KYC Ops Manager to lead and inspire their customer service operations. You will manage high-performance teams and ensure that customers receive a world-class experience.

The ideal candidate should have at least 3 years of experience in customer service management, possess excellent leadership skills, and be fluent in both English and Spanish. This role plays a crucial part in shaping how customers interact with the organization and requires a hands-on problem-solving approach to improve processes.