Remote Customer Support & KYC Operations Leader

Framework Ventures is looking for a Customer Support and KYC Ops Manager to ensure world-class customer experiences. You will lead customer support teams, manage daily operations, and act as a user advocate.

The ideal candidate has over 3 years of experience as a manager in customer service, possesses strong leadership skills, and is fluent in English and Spanish. This role is critical for driving customer satisfaction and continuous improvement across teams.