Regional Operation Manager

.fit_to_content{width:%;height:auto}Your roleAs Regional Operations Manager, lead and develop VTS Service Operations across North America to ensure safe, efficient, customer-focused, and cost-effective field service execution. Drive performance, quality, productivity, customer satisfaction, and people development by strengthening leadership, execution discipline, and collaboration aligned with VTS strategy. Report to Business Line Manager. You will

Operational Leadership & Execution

Lead regional service operations per VTS strategy, standards, and priorities.

Ensure safe, efficient, customer-focused field service.

Drive consistent operational discipline region-wide.

Safety, Quality & Customer Satisfaction

Promote a safe, healthy work environment and proactive safety culture.

Improve service quality, reduce repeat issues, rework, warranty costs, and dissatisfaction.

Manage major escalations with ownership and coordination.

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