Regional Client Services Manager

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence!

Overview

Regional Client Services Managers enhance customer satisfaction by improving support and service quality for all TNS products. They collaborate with Business and Operations Departments to optimize the customer experience and ensure TNS consistently meets service levels. This sole contributor role works alongside other Regional Client Service Managers.

Responsibilities

Responsibilities:

To contribute to the development and implementation of the Client Services strategy across the APAC region.

Management of client service relationships, ensuring optimal client satisfaction through achieving service levels and building strong relationships.

Serve as a liaison for clients addressing any concerns related to the delivery or support...