Receptionist

Responsibilities

• Check-in/out: Process guest arrivals and departures efficiently.
• Reservations: Manage room bookings and guest inquiries.
• Guest Service: Address guest needs and provide solutions promptly.
• Billing: Ensure accurate billing and payment processes.
• Communication: Coordinate with other departments for guest satisfaction.

Qualifications

• Language Required: German & Russian Speakers
• Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly social and ethical initiatives. Align with the hotel’s broader ESG (Environmental Social and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability.
• Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulati...