Real-Time Workforce Optimizer

AIPI Acquire Intelligence Philippines Inc. is seeking a Workforce Analyst to enhance operational performance through effective monitoring and analysis. The role involves tracking call volume, ensuring schedule adherence, and conducting performance reporting to meet campaign SLAs efficiently.

Ideal candidates possess strong analytical skills, relevant experience in BPO, and proficiency in Microsoft Office tools. This position requires a positive work attitude and effective communication skills, with flexibility to adjust to shifting schedules.