Real-Time Analytics & Scheduling Specialist

IntouchCX is seeking a Real Time Analyst in Mabalacat, Pampanga, to optimize real-time performance by monitoring data and adjusting staffing. The ideal candidate will evaluate data effectively, communicate insights clearly, and possess strong analytical skills. A high school diploma is required, with a preference for further education. Proficiency in MS Word and Excel is essential, along with the ability to adapt to new software. Join the team and help drive our contact center performance.
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