RCM Voice

Job Title: RCM Voice

Skills: 1–3 years in medical call center , RCM , patient access , or prior authorization roles

Experience: Exposure to prior authorizations with payers, providers, and patients.

Location: Muntinlupa, Philippines

We at Coforge are hiring RCM Voice (Healthcare Revenue Management) with the following skillset:

• Excellent verbal communication and active listening skills.
• Strong understanding of insurance plans, RCM processes, and medical terminology.
• Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.
• Empathy, patience, and customer-first mindset.

Responsibilities:

• Patient Coordination & Customer Service
• Patient Registration & Demographics
• Insurance Verification & Prior Authorization
• Point-of-Service (POS) Collections