Quality Assurance Analyst – Customer Experience

Acquire Intelligence is hiring a Quality Assurance (QA) Specialist in the Philippines. In this role, you will perform monitoring of agent interactions to ensure compliance with established quality guidelines. You will provide coaching to agents, report evaluation scores, and collaborate with various departments to enhance overall performance. Ideal candidates should have strong analytical skills, attention to detail, and experience in quality assurance or relevant fields. Join us to support our mission of excellence in customer service.
#J-18808-Ljbffr