Program Manager

Description

Program Manager
Location: Rockville, MDPosition OverviewThe Program Manager provides overall leadership, management, and accountability for delivery of Security Operations Center services. This role serves as the primary interface with OCIO and CISO leadership, ensuring contract compliance, operational excellence, and continuous improvement across all SOC functions.Salary $160K-220KKey Responsibilities

Serve as primary point of contact for agency's leadership and stakeholders. 

Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).

Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.

Lead SOC governance, including performance management, risk mitigation, and quality assurance.

Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.

Drive continuous improvem...