Program Manager

The Program Manager – will own execution, and monitoring of sales programs. The role ensures target achievement, incentive discipline, productivity, and consistency across cities and shifts.

This is a hands-on execution role, working closely with center managers, Cluster Managers and City teams

Key Responsibilities

Sales Performance Tracking & Reporting

- Track daily / weekly sales performance across all gyms
- Monitor:
- New memberships
- Conversions
- Renewals
- Maintain accurate dashboards and MIS
- Flag gaps, misses, and anomalies proactively
- Monitor adherence to defined targets and slabs
- Identify process breakdowns and work with center teams to fix them

Stakeholder Management

- Act as the bridge between:
- Sales teams
- HR & Finance
- Leadership
- Conduct regular review calls with regional / cluster heads

Key KPIs

- Data accuracy & reporting timeliness
- % centers mee...