Program Administrator

Job Description

Our client in the non-profit space is hiring a Program Administrator to join their team full-time. The Program Administrator plays a key administrative role in supporting the organization in both its Registration and Complaints Programs. Under the direction of the Program Managers, this role ensures the accurate and timely execution of program activities, effective communication with stakeholders, and consistent adherence to regulatory policies and procedures. The Program Administrator is responsible for processing registration applications, responding to inquiries, supporting discipline and appeals hearings, and tracking program data. This position is fully remote in Toronto and requires a high level of professionalism, attention to detail, and excellent communication skills. Responsibilities:

Communicate registration pathways clearly to applicants and escalate complex inquiries

Review and process registration applications in accordance w...