Vacancy Description
Key Responsibilities
- Provide Level 1.5 and Level 2 support for mission-critical production systems in a 24x7 environment.
- Perform incident management, problem resolution, and root cause analysis for issues across applications, middleware, OS, and database layers.
- Support Java/J2EE-based applications deployed on Linux (RHEL) environments.
- Write, maintain, and optimize SQL scripts, stored procedures, and shell scripts for data extraction, transformation, and process automation.
- Execute and validate production deployments during approved green zones or scheduled windows.
- Maintain SLAs, track KPIs, and work with SRE/dev teams to ensure system availability and reliability.
- Work closely with application development, QA, infrastructure, and business teams to triage and resolve issues.
- Create and maintain detailed documentation of SOPs, known errors, and runbooks.
- Perform daily health checks, batch job monit...
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Submit your application for Production Support Engineer (Java-Based Applications) at IDC TECHNOLOGIES (SINGAPORE) PTE. LTD.
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