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Product Support Analyst I

Sabre

Montevideo, Montevideo, Uruguay Full time June 08, 2026
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Vacancy Description

Description

Our team is looking for an Associate Product Support to join us. This role is key to ensuring exceptional customer experience by providing timely and accurate support for our products. You will work closely with internal teams and customers to resolve inquiries, troubleshoot issues, and contribute to continuous improvement.

Role and Responsibilities

  • Respond to routine customer inquiries regarding products under direct supervision.
  • Analyze problems using diagnostic tools to identify problem areas and recommend corrective actions.
  • Provide solutions to customer application questions and maintain a log of recurring issues for reporting to product development.
  • Follow up and escalate unresolved problems to ensure resolution and track calls to identify trends.
  • Collaborate with internal departments to provide feedback and improve customer experience.
  • Provide support for customer application q...

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    Vacancy Details

    Location Montevideo, Montevideo
    Country Uruguay
    Type Full time
    Category Computer Occupations
    Posted June 08, 2026

    About Sabre

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    Sabre

    Montevideo, Uruguay

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