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Product-Savvy Customer Support Specialist

Helpware

Remote, Remote, Mexico Full-time May 30, 2026
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Vacancy Description

Helpware is seeking a motivated professional to provide excellent customer support in Mexico. The role involves becoming an expert on our product, assisting customers via email and chat, and documenting interactions in our CRM. The ideal candidate will have B2 English proficiency and previous call center experience. You will work with a supportive team to ensure customer satisfaction and improve service quality.

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