Product Manager, Contact Centre & Government Digital

GovTech Singapore is recruiting a Product Manager to manage the Contact Centre stack of products supporting operations within ServiceSG. The ideal candidate will have 4-10 years of product management experience, working closely with stakeholders to enhance efficiency using digital tools and data.

The role emphasizes a citizen-centric approach, where improvements in service delivery are driven through collaboration and a deep understanding of operational requirements. Strong influencing and communication skills are essential for success.